CRM

You can easily view and manage support tickets within your CRM account, every ticket will be associated with the relevant contact profile so you have a clear overview of each contact.

Key Features:

• We will import all your tickets and attach them to relevant Revamp CRM contact profile.

• If your contacts don't exist in your Revamp CRM account, we will automatically create new contacts.
  
• If the Contact already exists in Revamp CRM, it will be updated.
• Your tickets status will get updated according to changes in your Zendesk account.
• We will remind you to send an email or make a contact when a ticket is overdue.
• You can use our contact management tools and filters to easily segment contacts with overdue tickets, completed tickets or any other tickets status.

• Check past tickets of a contact in one place.